High turnover can be costly for companies. Investopedia reports the high cost of employee turnover can reach up to three times the employee's salary. Another study illustrated the negative impact of turnover on employee morale, productivity, and company culture. High levels of employee engagement and inclusion, however, can foster customer loyalty and improve organizational performance and stakeholder value, according to Gartner Research.
This presentation will cover why employees leave and the reasons for employee resignations. We will explore the importance of an organization's focus on employee development and improving employee engagement in a coaching culture. Employees are more engaged when their immediate manager uses a coaching or mentoring style. As positive leaders and role models, managers with high employee retention rates increase their "social capital" and reputation. When a manager uses coaching, they engage employees with a performance-based approach. Attendees will learn the difference between coaching and mentoring and how to use each effectively.
Valerie Pelan, MBA, PCC, is an ICF-certified leadership coach. She has been coaching for 15 years. Her confidential coaching focuses on improving her client's leadership and communication skills, expanding their stakeholder relationship, and employee engagement. She is certified in Assessments tools, DISC, Hogan, MBTI, and 360s.
Her clients come from various industries, government agencies, and non-profit leadership, ranging in responsibility from EVPs, VP, Directors, and Senior Managers. She is an Executive Coach for EMBA students at the University of Texas, Dallas Naveen Jindal Graduate School of Management.
Valerie's clients want a Coach who has leadership and solid business experience. Her more than 20 years of leadership experience at Fortune 100 companies include leading teams, high visibility projects, and cross-functional initiatives. She understands the complexity of corporate team management and collaboration across the organization to achieve business results. Her career included "tours" in product management, market research, competitive analysis, and regulatory affairs.
Her articles have appeared in the global coaching publication Choice. She is a frequent speaker at the Dallas Chapter of Project Management Institute and global training companies.
She is an active member of the International Coach Federation, global and Dallas Chapter, Dallas Association of Business Economists, and Women Business Council. She currently serves on the Board of Park Cities Rotary.