Accountants working with e-commerce retailers need to understand the dangers of friendly fraud chargebacks: illegitimate credit card charges that are forcibly reversed by the cardholder’s bank. This large and growing threat can be crippling to businesses.

Chargeback accounting involves multiple moving parts. Dispute fees, refunds, and other related costs must be calculated and recorded, with some funds possibly being returned to the business weeks or months later.  

In this webinar, we’ll explain the chargeback threat and look at factors that can make chargeback accounting a headache. We'll also cover ways accountants can make working with chargebacks a little easier.  

Learning Objectives: 

• Determine why chargeback accounting practices must be dynamic


• Give examples of how strict chargeback time frames complicate accounting


• List tips for building your chargeback accounting strategies


• Identify experts’ “must-have” tools for effective chargeback accounting


• Recognize the importance of reporting, dispute analytics, and diagnostics