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Free cpe webinars
Decoding Microaggressions: Understanding Their Impact on Workplace Communication


Cost Free
Presentation Length 1.0 hour

Recorded DateJune 1, 2023
CPE:Not available
(archived webinars do not offer CPE credits)
Subject AreaPersonal Development
Course LevelBasic
Course Description

In an increasingly diverse workplace, understanding communication patterns between different groups and identities is crucial. Understanding the complexities of microaggressions is essential for fostering inclusive and effective communication.  In this session, we will look at the impact of microaggressions and explore practical strategies to navigate these challenges successfully.

Using relatable workplace examples, we will uncover nuances, underlying dynamics, and unconscious biases that perpetuate these subtle (and often unintentional) acts of discrimination and marginalization. We will also explore the consequences of microaggressions on an individual’s well-being and workplace experience, highlighting the need for awareness and action.

Equipped with practical insights and strategies, you will learn to recognize, address, and mitigate microaggressions, fostering open and respectful communication. You will be able to leave this webinar with actionable insights to foster a more inclusive and respectful work environment where effective communication paves the way for collaboration, understanding, and belonging. Together, let's decode microaggressions and create a more harmonious and equitable workplace that fosters a culture that values diversity and respects the experiences of all.

Learning Objectives:

  • Determine the importance of recognizing and understanding microaggressions in the workplace

  • Evaluate different forms of microaggressions and their impact on individuals and teams

  • Identify strategies to address and mitigate microaggressions

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Jina Etienne, CPA, CGMA

Etienne Consulting
Diversity & Inclusion Consultant, Speaker & Trainer
(301) 778-5510


Jina is a consultant and speaker on diversity, inclusion, culture, and belonging. She creates training programs and workshops to help clients move forward in their D&I journey. She is a storyteller and speaks candidly about her experiences, hard lessons, and ‘aha’ moments that helped her understand the importance of individuality, the value of curiosity, and the courage it takes to “just” be yourself. Often described as “approachable” and “relatable” by her clients, she works with purpose and the intention of being engaging, practical, and immediately applicable to real-world situations. Jina draws from her unique background and mix of work experiences to offer examples and share insights designed to benefit everyone across the workplace ecosystem – executives, management, employees, and customers.

Previously, she was Principal Consultant at EtiennePartners (EP), a boutique consulting firm that offered a unique strategy development, workshops & coaching to leaders, executives and entrepreneurs. Co-founded with her husband, EP was a full-time partnership in both work and life. Although in different professions, their work often intersected around the importance of self-awareness in leadership and navigating conflict within teams. Combining their experiences, backgrounds, and work led to the development of their unique approach to D&I, which she continues to use in her practice today.

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About Our Presenter

Etienne Consulting's passion is diversity & inclusion. The company helps organizations and businesses, large and small, wherever they are on their journey to fearless inclusion. 

Etienne Consulting's work is informed by their unique mix of experience in public accounting & business consulting, association management & member engagement, and diversity & inclusion consulting and training. Although in a variety of roles and industries, their work has always intersected around the importance of self-awareness in leadership, clarity of purpose, and navigating conflict within teams.

This led them to develop techniques to deepen awareness and strengthen communication — core skills necessary for driving meaningful change in organizations. They work with businesses and firms to infuse diversity, equity, and inclusion across all aspects of people experience, operations, policy, communications, branding, and community & social responsibility. Their training programs and workshops are designed to bridge the gap between diversity and inclusion by offering concrete skills and communication strategies teams and use to build teams capable of leveraging their full diversity to drive innovation, growth, and lasting cultural change. They also offer support in developing, implementing, executing, and reporting on D&I strategy.