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All Frequently Asked Questions

General Questions
How do I contact CPAacademy.org directly?
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Please feel free to email us at info@cpaacademy.org. You can find additional contact information on our ABOUT US page.

BEFORE YOU CALL CPAACADEMY WITH A SUPPORT REQUEST, please consider emailing your support request or completing a support ticket. We are able to respond to emailed support requests significantly faster than phone calls.

If you reach the support voicemail box, please make sure to include the following in your message:

  • --Your email address (spelled out for accuracy) used for your CPAacademy account
  • --Your full name
  • --A telephone number to reach you
  • --The name of the class you have a question about (if applicable)
  • --The date and time of the class in question (please specify your location for time zone differences)

Are you registered with NASBA?
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Sponsor Id#: 111889 CPAacademy.org is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org. Texas State Board of Public Accountancy: Sponsor ID:009978 - Our webinars are approved for continuing education credit, or meet the state board requirements for continuing education credit for NASBA. Please check with your State Board which has final authority on the approval of courses for CPE credit.
Are payments made on a secure connection?
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We used a tool that processes payments from CPAAcademy.org called Stripe (https://stripe.com/). We don't store any payment information in CPAAcademy. All transaction information is processed by Stripe and we use a receipt from Stripe to see if the payment was correct or not. Stripe uses the protocol Https for secure online transactions.

Send Us A Message:

If you need to reach us directly, please fill out a support ticket or email info@cpaacademy.org

Nasba
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NASBA Approved

CPAacademy.org (Sponsor Id#: 111889) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

CPAacademy.org 1685 S. Colorado Blvd, Suite #205, Denver, CO 80222

Irs

EA Approved

CPAacademy.org (Sponsor Id#: HURS9) has entered into an agreement with the Internal Revenue Service, to meet the requirements of 31 Code of Federal Regulations, section 10.6(g), covering maintenance of attendance records, retention of program outlines, qualifications of instructors, and length of class hours. This agreement does not constitute an endorsement by the IRS as to the quality of the program or its contribution to the professional competence of the enrolled individual. Credit earned by attendees with a PTIN will be reported directly to the IRS as required of all providers. To ensure your CPE hours are reported, update your profile in My Account to include your PTIN number. Please note: IRS CE is only mandatory for EAs and ERPAs. For all other tax return preparers, CE is voluntary.

CPAacademy.org 1685 S. Colorado Blvd, Suite #205, Denver, CO 80222