Kathleen began her career with the IRS in 2000 working in adjustments, processing amended returns and working taxpayer correspondence. She also worked as a Contact Representative answering calls on the toll-free line providing customer service to both taxpayers and representatives.
In 2006, Kathleen took a position with the Examination Division as a Tax Compliance Officer working in the Office Audit program in the Overland Park, Kansas Post of Duty for six years before becoming the TCO Group Manager for Overland Park, Wichita, Topeka and Springfield, MO.
Kathleen has been with Stakeholder Liaison Field, providing outreach and education for 4 years. She enjoys problem solving and helping tax professionals navigate IRS products and procedures.