In a perfect world, giving and receiving performance feedback would be easy. We’d be candid and caring, accurate and forward-looking, understanding and adapting. In reality, our emotions get in the way, and we feel uncomfortable with difficult messages. Our feedback loops often look more like of five years of unreconciled bank statements than they do a polished set of financials.

We’ll discuss ways to deliver effective feedback to team members, and as leaders, how to tap into your team’s feedback for you.

Learning Objectives:

• Identify outcomes, challenges and opportunities in giving and receiving feedback.


• Learn a framework for delivering challenging performance feedback conversations.


• Understand techniques to obtain the feedback you need to grow and develop, whether you're in your first or thirty-first year (or more) of your career.