So it’s the busy season, and new clients are coming out of the woodwork. Now what?
Most successful accounting and bookkeeping practices focus on getting new clients, but what happens when they arrive? Your onboarding process is staring you in the face, and the new clients are waiting!
In truth, effective and smooth onboarding starts well BEFORE the client decides to hire your firm! When you’re growing your firm, you need to build a rock-solid onboarding process that is scalable and also delightful to your new clients at the same time. This leads to higher profits and better client retention, and yes, this leads to even more new clients by referral naturally, too.
Join Gabrielle Fontaine of The Freelance Bookkeeper for a live, 60-minute interactive, nuts-and-bolts online session specifically focused on:
Gabrielle Fontaine is a Professional Bookkeeper and Accredited Small Business Consultant who runs a digital bookkeeping practice that has been 100% virtual since 2003. She's been named a Top 100 QuickBooks ProAdvisor and a sought-after speaker, trainer, and consultant online and internationally at accounting technology conferences. She is the author of numerous online training programs surrounding workflow, practice management, marketing, and cybersecurity for small accounting and bookkeeping firms.
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