As part of the ever-evolving business landscape, a place where bots “work-to-learn” alongside their human counterparts, accountants are tasked with challenge of balancing extreme demands: On one hand, you have the prospect of major transformation, as machine learning shifts your workload and subsequently the needs of your firm’s future workforce. On the other, in spite of the latest innovations, there’s a very essential need to stay grounded in the here-and-now. After all, you (and your customers) still have a business to run!
Couple this with the fact that it’s time-consuming (and sometimes confusing) to swim through the noise of ‘robots taking over our jobs’ when we know that the technology itself still has much room for improvement. Part of the challenge here is being able to weed through the clutter, to get to the heart of the matter, so that we can effectively embrace AI in its earliest stages. So, as a firm leader, how do you effectively handle this demand? HINT: the ‘answer to AI’ is more about the people than it is about technology. Take-a-ways include:
Mathew Heggem has served the accounting industry for 10+ years, both as an innovative firm leader and in the capacity of job training and workforce development. Currently, he is the Chief Strategist for HireEffect, a purpose-driven bookkeeping, recruiting and consulting firm based out of Texas, with the motto "People First, Technology Forward" and serves as a growth consultant to various other accounting & bookkeeping practices. He was previously recognized by CPA Practice Advisor as a "20 Under 40 Superstars," has spoken at industry conferences, including QuickBooks Connect, and has authored 30+ publications for outlets including The Accountex Report, Entrepreneur.com, and SmartCEO, on topics related to technology, innovation and conscious leadership practices.
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